Wednesday, February 18, 2009

The Writer's Center Position Opening

Please feel free to pass this around to anyone who might be a good fit:

The Writer’s Center seeks a qualified and enthusiastic professional to serve as the Business & Operations Manager, overseeing day-to-day business functions and facility upkeep and maintenance.

This position is a full-time, 40-hour a week position scheduled 9 am – 6 pm Monday – Friday. The Business & Operations Manager (BOM) reports to the Director and serves as a member of the organizational Management Team, providing leadership to other staff members and serving as a resource to community members and participants. As part of this team, the BOM will fulfill critical functions by ensuring administrative aspects of programs, including contracts and payments, are handled efficiently and without error. The Business & Operations Manager supervises a full-time Executive Assistant, a part-time Bookstore Manager, multiple part-time evening receptionists, and coordinates the cleaning crew. Some evening and weekend hours may be required.

Specific Responsibilities include:
Hire, train, schedule, and evaluate hourly front desk staff for evening/weekend shifts

Research, negotiate, and evaluate service contracts (office equipment, telephones, etc)

Produce, file, and fulfill for payment independent contractor agreements based on need

Establish and maintain an emergency procedures guide
Manage room rental programs, including contracts and invoicing
Develop and evaluate business office policies and procedures
Oversee supply orders and back stock
Inventory, clean, and maintain storage rooms
Coordinate bulk mailings, including production, mail processing, and bulk mail payments
Coordinate payroll processes for staff, including payroll vendor management
Maintain building keys and ensure a safe and secure facility and grounds
Establish high levels of customer service and oversee customer service expectations for reception area
Coordinate benefits participation for staff members
Manage organizational database, including ensuring data consistency and integrity
Process contactor payments and check requests
With bookkeeper, coordinate organizational financial records
Perform cash management procedures, including daily sales and cash totals
Serve on a rotating facility on-call structure for afterhours/weekend emergencies
With director, provide organizational spending oversight/provide approvals for expenditures
Collaborate with Director, Assistant Director, and Publications & Communications Manager on projects as

Required qualifications:
Bachelor’s degree and/or 3-5 years of office management/financial management experience or a combination of education and experience required.
Exceptional customer service skills
Strong attention to detail with excellent organizational skills
Proficiency with MS Office applications
Ability to meet deadlines while managing multiple long- and short-term projects
Ability to succeed in a fast-paced team environment with high levels of collaboration

Desired qualifications:
Knowledge of/experience with progressive discipline/coaching methods of supervision
Understanding of cash & accrual accounting procedures
Familiarity with the nonprofit sector
E-commerce management experience
Passion for writing or literature

Commensurate with experience, $35-40,000/year DOQ.

To apply, send resume, cover letter, and contact info for three references to Charles Jensen at

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